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Privacy Policy

Last updated: December 10, 2025

1. Introduction

GiGa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, mobile applications, and services. By using GiGa, you consent to the practices described in this policy.

2. Information We Collect

Personal Information

We collect information you provide directly, including:

  • Name, email address, and phone number
  • Profile information (photo, bio, skills, experience)
  • Payment information (bank account, tax identification)
  • Government-issued identification for verification
  • Location data for event-based gigs

Automatically Collected Information

When you use our Service, we automatically collect:

  • Device information (type, operating system, unique identifiers)
  • Log data (IP address, browser type, pages visited, timestamps)
  • Usage data (features used, interactions, preferences)
  • Location data (with your permission) for nearby gig opportunities

3. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our platform
  • Match Ambassadors with relevant gig opportunities
  • Process payments and facilitate transactions
  • Verify identity and prevent fraud
  • Communicate with you about gigs, updates, and promotions
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations and enforce our Terms of Service

4. Information Sharing

We may share your information with:

  • Clients and Ambassadors: Profile information necessary to facilitate gig connections and collaborations
  • Service Providers: Third parties who assist with payment processing, analytics, hosting, and customer support
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law, for legitimate business purposes, or to resolve disputes. You may request deletion of your account and associated data at any time.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Object to or restrict certain processing
  • Data portability (receive your data in a structured format)
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communications

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through GiGa.

10. Children's Privacy

GiGa is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. To exercise these rights, contact us at the information provided below.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our platform and updating the "Last updated" date. Your continued use of GiGa after changes constitutes acceptance of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@giga.com.

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